So far the products and service have been good
From the moment I placed my order to the day it was delivered Brosa were there to answer any questions. Though there was a mix up with delivery dates Brosa could not have been more accommodating and helpful with rectifying the misunderstanding. I LOVE MY NEW LOUNGE! Thanks to everyone at Brosa who was involved with this order. Great lounge, great service!
Great customer service, great quality product.
Very happy with the items
I received exactly what I ordered. The after sales service was exactly what you said it would be, as in delivery time and assembly of furniture (legs). The delivery was broken up in two parts as there was some mix up at the warehouse, but at the end of the day I had my furniture in place and looking very glamorous.
Online ordering process was easy. Selection of colours was a bit limited is I wanted to order something for delivery quickly, but the delivery team was excellent and putting the couch together was simple and easy. I love how firm it is. I hate sinking into a couch that barely supports you.
We found the initial consult at the showroom very helpful. The delivery time was totally in schedule and we were kept informed throughout the process. The quality and design of the sofas is exceptional as is the price. And most of all when a small mishap on delivery led to one of the sofa legs breaking they quickly and very professionally organised to replace it.
Our new couch looks fabulous and is very comfy. It didnt take long to put parts together and we are very pleased with our purchase. We have already recommended your company to 2 people who may decide to purchase from company in the future.
Couch is very comfortable, service was professional and the communication of delivery time kept up to date which was very helpful.
Although there were two delays with our order, we were kept informed of the process the entire time. Emails were responded to in an efficient manner and the delivery and receival process was well-managed. Would highly recommend to others and will definitely purchase from Brosa again.
The quality is excellent.
Good price. Good product
Love the product.
Great service and product
Very good quality products. Great personal service, knowledgeable staff.
Great product - the couch looks fab.
Very engaging helpful staff in the shop and via phone.
Very good, reasonably priced, easy to assemble
Easy purchase and delivery
Amazing products and quality! Really easy to use, and staff were able to change my delivery day to an earlier slot that suited me.
Frequently Asked Questions(FAQ)
Do the cushions have zippers?
Yes, the cushions of the John 3 Seater Sofa have zippers.
Are the cushion covers removable?
Yes, the cushion covers of the John 3 Seater Sofa are removable.