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We were nervous buying a couch online without having seen it IRL. The internet process was great tho - the video of the couch showing how it moved, then the colour swatches and the delivery options were all very welcomed. When the couch arrived and unboxed, we fell in love!! It's always great when your expectations are excelled! Love it and would definitely recommend Brosa!
I liked the whole experience we had with Brosa. The show room was great and the staff were really helpful. We were able to track our order from start to finish, the delivery of the sofa was seamless. The guys who put the sofa together were polite and took care not to damage any of our property. They made sure they put it exactly where we wanted it and tidied up after themselves. I could not fault the service we received at all. Would highly recommend Brosa to others and would buy future furniture too if needed.
Super helpful and quick delivery, exceptional customer service!
Great in store service, quick delivery and excellent product. Super comfy, soft but durable material and looks great.
Alysha was very helpful in helping me decide what items would work best in my space. I didn't actually see the item I purchased in the showroom but with Alyshas keen eye and thoroughness, I was confident in choosing the correct lounge and bed for my new apartment. Delivery was smooth and the white glove service was exactly what I needed. I've already recommended Brosa to friends and they are also pleased. I will purchase from Brosa again. Great quality products and fantastic customer service. Como Lounge is my favourite style of lounge! The quality of the fabric is durable and soft.
My partner and i upgraded our sofa from a 3 seater chesterfield to the Como and couldn't be happier. We don't have to fight over the chaise as we fit in it together!! The option to have the back forward or backwards is so practical for sitting forward in conversation or sitting back to get cosy. The sofa is very well made, comfortable and matches the picture seen online. I was worried about the woven fabric with my dog, but its extremely strong and doesn't pull at all. The seat comfort is. a perfect mix between soft and firm. I will be recommending this sofa to all of my friends and family. Thanks Brosa :)
Very comfortable and fabric care was a great addition.
Easy, no problems and great customer service
Good quality and stylish couch. Very stylish and good quality couch.
Great customer service! Really made me hapoy
Delivery process was seemless and product has surpassed my expectations.
The delivery tracking app, showroom, and the product
The delivery was quick, it was easy for me to track when it was arriving. The assembly was very easy and quick for 2 people. The couch is incredible, so comfortable and just as pictured
Great staff! Efficient service! Great quality furniture
Showroom was a great display. Staff were exceptionally helpful. Delivery well organised and prompt. Very happy with all items purchased.
Great survive. Fast delivery
Great sofa, great price, great delivery
little differences in your furniture made it easy to decide. like the moving backs in the como motion model. i had not seen that, and i looked at alot. and the staff were excellent without pushing. taylor was very impressive and had all the knowledge i needed. i had a very enjoyable shop after weeks of trying.
Best seller ever
I was quite nervous buying a sofa online, sight unseen. However, I couldn't be happier with the outcome. From fast delivery, extremely helpful online service, awesome delivery team, to a beautiful and comfortable couch that I absolutely love.
I got my lounge early! The Brosa team provided excellent customer service and the lounge is beautiful!
Clear communication, excellent delivery service
The como is deep, like really deep, it's the best for movie nights and curling up with a blanket! Great timely delivery, after changing address last minute, really happy with the couch itself
Love the product
Beautiful products! It was so easy to transact. And the staff so were very helpful, from the shop until delivery. I am looking forward to receiving my other orders.
Beautiful product! And the staff so were very helpful, from the shop until delivery.
Everything was great
Staff where so lovely. Easy to contact and communicate with. Delivery was prompt and easy to assemble
The Como sofa was competitively priced. Great quality and I feel that the quality will endure. Great looking piece also which is obviously important.I felt that I was updated on the progress of my order adequately. The delivery was on time and faultless. And I love my new sofa!
Fast delivery and thorough service. We love our beautiful new lounge and will suggest Brosa to any friends buying a new lounge.
Love the Como modular sofa. So cushy and comfortable and fits the whole family. Perfect for movie nights. Great service both in the showroom and online.
Was just a great experience. Ashton was super friendly and helpful and the order went extremely smoothly and was delivered quickly. Love the quality! Well built and feels premium
The como sofa arrived and looks and feels as expected. Great product. Great service both in-store and online
The detail of the product, all the dimensions, the return policy made us comfortable ordering such a product without seeing. Also, FYI - my sisters partner recommended Brosa to us when looking for a couch. For all the same reasons above. It just seemed like it was the better choice for the product and the convenience.
Great product, great customer service and exceptional delivery.
The whole experience - from browsing the website, to ordering the product and having it delivered and assembled was easy! The lounge is beautiful and comfortable and affordable.
Comfortable, well built, and well priced.
EXCELLENT SERVICE FOM SALES TO DELIVERY
Very easy process. V quick delivery. Instant delivery receipt. Easy assemble. A joy
Staff were helpful, purchase and delivery was great and product is awesome for a great price.
Great communication and delivery
The staff were really helpful from instore to delivery and the quality of the sofa is excellent
It's really comfortable and really amazing that the back rest slides back. Major selling point. Great value for money and great delivery
Excellent product and design. Smart packaging. Faultless after sales care
Excellent customer service and very happy with my Como couch
Quality was great and availability of stock is quite refreshing.
Extremely comfortable never want to get off the lounge . Great service, great product
The couch is super comfortable and high quality. Friendly sales staff, easy payment process right through to quick delivery and quality product.
We're very very happy with the service we received and the sofa we bought is not only comfy as, but our friends have commented on how good it looks!
Nice quality and design for a great price. The communication for delivery and install was easy and the delivery guys were friendly and professional.
We've already recommended our couch to friends and family who have visited, because of the ease of process and how happy we are with it.
The couch was exactly how it was shown online and putting it together was straightforward. Fast delivery, great products at affordable prices, website easy to use - no issues at all from start to end
My Como modular sofa is great, very comfortable and roomy. Very sturdy, very clear assembly instructions and relatively easy assembly. I love my new couch! The customer service in the store was amazing, and the products look great.
Beautiful and great quality. The service in the show room was exceptional. Delivery and product was outstanding, thank you.
Each time I have visited the staff have been so helpful in assisting me to find the right piece for my apartment. I love my Como sofa and can't wait to receive my new bed and tv unit!
Amazing and prompt customer service and great quality product.
Love the couch and arrived perfectly. LOVE LOVE LOVE IT. So comfy and beautiful! Never imagined a couch could be adjustable, how amazing is that.
Great service, great price would definately recommend
Love the sofa we ordered and the delivery was smooth and the crew helpful. It's the perfect sofa for our home. Very happy with it!
I'm really happy with the quality of the product that I received, the customer service in the store was great, the employees weren't pushy to just get the sale, also they didn't waste my time and told me exactly what I needed to know. Organising the delivery service was very smooth with no issues, all in all very satisfied! Shop at Brosa because they have a wide range of products which are priced very well considering the quality is top tier. The Como for its price would outdo any competitors of a similar size and model with its quality, cost and comfort
Great business model, in store "studio" experience, and e-business model.
I had a good experience starting from choosing the furniture to the delivery
Impeccable delivery and customer service, our como couch is out of this world. So many compliments!
Convenient, comfortable and beautiful couch at a great price. It is our pride and joy.
The Como Motion Sofa has been nicely crafted with simple and elegant design. Very comfortable.
Arrived on time, very happy with my purchase. Thank you.
Excellent service and price
Quality and great design. Great customer service and attentiveness
Great product. Good delivery service.
Great quality and affordably priced.
Great product (sofa) excellent delivery communication. Store manager, Tracey was very helpful and switched on.
Great quality and service
I absolutely love my new sofa! It's beautiful.
The couch is so comfortable and the whole process of purchasing was very smooth. Also the delivery drivers were incredible! Excellent service very efficient and lovely guys. Thanks
It's a great couch. I love it
great product and arrived earlier than expected - bonus!
We love our new comfy stylish couch :)
Incredibly comfy
Very happy with quality and service
Loved the experience with our purchase. Each touchpoint was positive, from the retail staff to the white glove delivery people. Would definitely use Brosa again.
This couch is huuuge! Love it. Great couch. Great price. Fast shipping. Thanks
Great people very helpful no drama at all
Very easy process, people were nice, very happy with my purchases!