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So easy to deal with. Was provided delivery options which made it so easy. Love the couch.
I love my couch!
Product was good and delivery time was reasonable
Comfy couch
I love my couch
Good quality. Great delivery service
Good service. Happy with my purchase
Great service, quick delivery.
Great value and exceptional customer service
I love my couch - lots of compliments from friends. It's lovely, great quality and good value. Delivery folks were very friendly and efficient.
Great design and quality
just good service that is hard to find today
All great...price, delivery, comfortable couch. Always a risk buying a couch online but couldn't be happier.
Good value and design. Loved the designer consultation. Sofa bed is a great design. We've slept on it for 2 weeks and it works very well as a bed. Great bed for the price
Good service. Great communication. Solid product
Fantastic service from delivery people. I love our new couch so much. Thank you Brosa, I will recommend you to many. Very comfortable. My family loves our new couch.
Awesome delivery speed and build it quick
Great overall
I have to praise the communication and delivery . 5 star service! Live tracking of the delivery guys was great and gave me a chance to prepare the area. They were very efficient and polite. And super fast with the installation. Very happy . Thank you. The new Couch is good so far , but I need some time to truly test the quality . Will definitely buy again from Brosa.
Amazing Service and exceptional Delivery! Although, sadly the couch I purchased was not right for our space, the returns process was seamless. Both delivery & Pick up of the couch was very well communicated. Live tracking and text messages meant that the 'estimated delivery time' was not a hefty window of time, but rather right on the second!!
Customer service in the store was fantastic, when I ordered later online it was linked to the visit. Delivery scheduling was a breeze, delivery was reasonably priced.
Your service and furniture is great
Easy to assemble, looks clean and simple and is multi-functional. Beautiful ambience in store. Great service in store, great communication pre delivery, prompt delivery
I've never heard of Brosa before and was hesitant to purchase from them. On top of covid, I wasn't able to see the product in person to help me get an idea if it was worth it or not. I am EXTREMELY glad I just went for it as it was such a good price. The sofa bed arrived in excellent condition and once assembled (very easy to), it was beautiful and was what my partner and I needed in our relatively small apartment. I am currently obsessed with this product and highly recommend the dark grey for anyone scared of getting it dirty. You can definitely tell it is sturdy and made of great quality. Great storage space and looks very elegant and modern. Please do not discontinue this product and I will cry. Already thinking about getting another one if mine ever breaks.
We bought the dark grey Austin Full Sleeper Modular Sofa during COVID lockdown and the decision to purchase without trying first was made that much easier with the 21 day return policy, so we thought why not?! We are so happy with our new couch after having it for a few weeks now! Love the extra full length chaise that pops up so everyone can put there feet up and enjoy. It fits our space perfectly and we were particularly impressed that each couch has a softness scale because we wanted something firmer to support our backs and this is perfect. Thanks so much Brosa, we look forward to shopping with you again in the future!
Brosa was fantastic from start to finish. Easy transaction. Was updated when our order would be arriving early. Great timing on arrival and fantastic to have two men be able to bring it into the house. Our couch was so easy to put together and it came in only two parts so it could fit in the front door easily to!
Our couch was so easy to put together and it came in only two parts so it could fit in the front door easily too! Brosa was fantastic from start to finish. Easy transaction, was updated when our order would be arriving early. Great timing on arrival and fantastic to have two men be able to bring it into the house.
Excellent experience at the show room followed by prompt delivery process
Excellent experience at the show room followed by prompt delivery process
The delivery process was outstanding. Delivery was entirely on time and loved being able to track our driver on the day. The boys delivered the couch to our front door (upstairs) which was a huge relief as I was about 35 weeks pregnant at the time. The couch was easy to put together and looks really good.
We were very happy with the quality and price. Exactly what we ordered. Delivery was excellent. Easy to put together.
The Austin full sleeper modular sofa is amazingly comfortable and easy to manoeuvre into place. I am really happy with the colour and style and ability to change the setting to opposite sides. I am so happy with my purchase. The quality is amazing. The service is smooth. Delivery was fast and efficient.
Quality of sofa is beautiful. Delivery people were fast, efficient and friendly.
Great designs, easy to deal with. Open and transparent delivery system. This is a couch for our spare room, great for storage and to have a pull out bed.
Good purchasing experience, good quality product.
Bought the Austin full sleeper sofa bed, it's fantastic and met expectations. Quality product for fair price, easy purchase, great communication
I love it
Website had decent pictures and lots of information about the product. After purchase could call and always spoke to a person, and were prompt in response. Delivery was spot on, set it all up for me and no rubbish. Perfect for people like me living solo.
Lovely sofa bed! Easy to set up and really nice quality. Great service! My sofa bed arrived the next day and a very helpful (and accurate) delivery window was notified to me by text.
Very comfortable and sturdy. Delivery men came in and carried the boxes into my apartment
The ideal product explained by a friendly sales person and delivered and assembled by a couple of polite gentlemen.
Love the lounge, loved the service in store.
I was very happy with my purchase. Although I was a little hesitant about buying furniture from the internet, untried, unseen, I was pleasantly surprised that the sofa I received was exactly as advertised, and exactly what I wanted.
Good quality product. Efficient good service
Lounge is exactly what I ordered and was delivered on time
Extremely happy with product. Bed is extremely comfortable and easy to set up. Great being able to store bedding in it and as a couch it is comfortable
Brosa has a great click-to-delivery service. Their products are as advertised and we were satisfied with the quality and material of the make.
Good staff
Absolutely love the couch! I got the Austin Sleeper and it's gorgeous and really good quality
We like the in store service, delivery, product, and customer service experience.
Wonderful products, choice, price. Quick delivery. Easy to assemble (even for a novice). Would recommend to all
Great & regular communication, updates on delivery times, efficient set up of each piece, removal of rubbish & fantastic quality products
Good service
Prompt delivery and built the item really quickly. Love the sofa bed!
great custom service, accurate information, good delivery on time, good packaging and easy to assemble.
I got the Austin sleeper, we just love it.
Comfy couch. Great customer service in store and great delivery service. Very friendly staff
Easy, great communication and prompt service.
Great customer service when picking out the couch and the delivery was really easy
Excellent in store customer service, good value for money, speedy delivery and helpful delivery and installation. Would buy again, am recommending to others
Delivery took longer than first advised, but regular updates kept us informed.
Loved the service at Brosa!
Great service
Couch is comfy, ordering was simple and delivery was fast. The accidental fabric protection plan is exceptional value and piece of mind with 2 small kids
The service in store was amazing, the girl that served me in store was really sweet. The couch and warranties with the couch are great. The delivery guys were pleasant and the couch was easy to set up!
The experience was really great. Happy with my purchase. Great couch for smaller spaces. The pull-out sofa bed is great.
The process was easy. The communication was good & the product was as expected
Furniture is great and service is great
Great customer service and quality products!!!
Great experience with Brosa - visiting the showroom helped me see the product I found online in person and get a feel for it. The staff were very helpful with advice. I found their delivery service response and very good at communicating changes as well as delivery windows. Would buy from them again!