COVID-19 UPDATE

COVID-19 UPDATE
Date: 27/10/2020
Time: 6:00 PM AEDT

In response to the latest Victorian Government’s announcements, we are thrilled to confirm the re-opening of our Fitzroy Studio+ at 9:30am Wednesday 28th October.
 

SHOWROOMS

Our showrooms will operate with additional measures to allow for safe shopping. Upon entering our Melbourne and Sydney Studio+ locations you will be required to sanitise your hands before proceeding, this is for your safety along with our team members. You will also notice the presence of additional sanitiser stations throughout our showrooms, along with social distancing stickers that will remind guests to maintain space between themselves and others. Our Melbourne studio can accommodate a maximum of 40 people and our Sydney Studio can house 35. Routine cleaning and disinfecting of areas will continue throughout the day. Most importantly, please stay home if you feel unwell. 
 

WE ARE HERE TO HELP

If you are unable to visit one of our stores, there are many ways to shop with us all from the comfort of your own home. 
 

  • Virtual Services:
    Visit us virtually and access the same in-store experience from home. We can take you on a tour through our Studio and show you different pieces we have on show. Simply call our team on (03) 7003 6943 and they will set this up for you. Alternatively, you can book via our Booking Page.

     

  • Live Chat Teams
    Browsing online and have a question? Simply click on our chat icon feature on our homepage and our teams will be happy to answer.

     

  • Phone Calls
    Don’t hesitate to call our friendly stylists, we’re here to help 1300 027 672

There are many ways to shop with us from the comfort of your own home.
 

DELIVERY

Our delivery teams will be continuing to deliver throughout Australia whilst following strict safety procedures. These include regularly sanitising their hands, wearing heavy-duty gloves and our Victorian team will also be wearing masks when completing any delivery. Contactless delivery is always an option, simply discuss your requirements with our delivery team and we can organise a safe completion of your purchase.

 

Thank you for your ongoing support.
Brosa Team xx
 

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COVID-19 UPDATE

COVID-19 UPDATE
Date: 03 August 2020
Time: 6:00PM AEST

Here at Brosa, your health and safety are paramount. In light of the recent COVID-19 Stage 4 announcements for Victoria, we will be temporarily closing our Melbourne Showrooms on Wednesday the 5th of August at 5:00pm for 6 weeks. Our Sydney Showroom will remain open whilst maintaining our strict safety measures. Despite our Melbourne studio temporarily closing we are still here and can assist you through Virtual Consults, Virtual Tours and are always available via chat, phone and email.  

Our delivery teams will continue to deliver throughout Victoria and Australia whilst following strict safety procedures. Delivery in Melbourne will be strictly contactless during Stage 4 restrictions. Our friendly Delivery Coordinators will be in touch if you opted for our White Glove Service or Room of Choice Service, to give you the option to delay your delivery until these services can resume. For the rest of Australia, we will continue to offer our full delivery services whilst maintaining our strict hygiene practices.

 

SYDNEY SHOWROOMS

Whilst our Melbourne Studio is temporarily closed our Sydney Showroom will remain open and operating following our strict hygiene measures to allow for safe shopping. Upon entering the Brosa Sydney Studio+ you will be required to sanitise your hands before proceeding. This is for your safety along with our team members. You will also notice the presence of additional sanitiser stations throughout our showroom, along with social distancing stickers that will remind guests to maintain space between themselves and others. Our Sydney studio can accommodate a maximum of 25 people. Routine cleaning and disinfecting of areas will continue throughout the day. Most importantly, please stay home if you feel unwell. 

 

WE ARE HERE TO HELP

If you are unable to visit one of our stores, there are many ways to shop with us all from the comfort of your own home. 

  • Virtual Services:
    Visit us virtually and access the same in-store experience from home. We can take you on a tour through our Studio and show you different pieces we have on show. Simply call our team on (03) 7003 6943 and they will set this up for you. Alternatively, you can book via our Booking Page.     
     
  • Live Chat Teams
    Browsing online and have a question? Simply click on our chat icon feature on our homepage and our teams will be happy to answer.
     
  • Phone Calls
    Don’t hesitate to call our friendly stylists, we’re here to help 1300 027 672.

There are many ways to shop with us from the comfort of your own home.

 

DELIVERY

Our delivery teams will continue to deliver throughout Victoria and Australia whilst following strict safety procedures. These include regularly sanitising their hands, wearing heavy-duty gloves and the Victorian team will be wearing masks. Deliveries in Melbourne will be strictly contactless during Stage 4 restrictions. Contactless delivery is available for all states, simply discuss your requirements with our delivery team and we can organise a safe completion of your purchase.


Thank you for your ongoing support.
Brosa Team xx

 

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Date: 08 July 2020
Time: 6:00 PM AEST

Here at Brosa, your health and safety are paramount. In light of the recent developments of COVID-19 in Victoria, we want to ensure you that we have elevated our safety measures to keep you and our team safe.  

 

SHOWROOMS

Both of our show rooms are currently open, operating with additional measures to allow for safe shopping. Upon entering our Melbourne and Sydney Studio+ locations you will be required to sanitise your hands before proceeding, this is for your safety along with our team members. You will also notice the presence of additional sanitiser stations throughout our showrooms, along with social distancing stickers that will remind guests to maintain space between themselves and others. Our Melbourne studio can accommodate a maximum of 40 people and our Sydney Studio can house 35. Routine cleaning and disinfecting of areas will continue throughout the day. Most importantly, please stay home if you feel unwell. 
 

WE ARE HERE TO HELP

If you are unable to visit one of our stores, there are many ways to shop with us all from the comfort of your own home. 

  • Virtual Services:
    Visit us virtually and access the same in-store experience from home. We can take you on a tour through our Studio and show you different pieces we have on show. Simply call our team on (03) 7003 6943 and they will set this up for you. Alternatively, you can book via our Booking Page.
     
  • Live Chat Teams
    Browsing online and have a question? Simply click on our chat icon feature on our homepage and our teams will be happy to answer.
     
  • Phone Calls
    Don’t hesitate to call our friendly stylists, we’re here to help 1300 027 672

There are many ways to shop with us from the comfort of your own home.
 

DELIVERY

Our delivery teams will be continuing to deliver throughout Australia whilst following strict safety procedures. These include regularly sanitising their hands, wearing heavy-duty gloves and our Victorian team will also be wearing masks when completing any delivery. Contactless delivery is always an option, simply discuss your requirements with our delivery team and we can organise a safe completion of your purchase.

 

Thank you for your ongoing support.
Brosa Team xx
 

 

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24th March 2020

OVERVIEW

At Brosa we have always placed an emphasis on creating a beautiful home that is a sanctuary to you.

During these difficult times, we want none other than for you to be able to easily, safely and comfortably continue with your daily tasks.

At this stage our Studio Showrooms in Melbourne and Sydney remain open. There is no disruption to our supply and delivery and we will continue to operate as usual. We have increased our support teams across Customer Service, Live Chat and Online to assist you with any questions you may have from product selection to questions around existing orders.

We have however made some changes to support you and our teams.

 

Strict Hygiene Protocols

  • Employees who are able to work from home are doing so.
     
  • Social distancing has been implemented across the business including our delivery teams and in-store staff.
     
  • Hand sanitiser is available at both of our Studio+ locations upon entry.
     
  • Our delivery teams wear heavy-duty gloves at all times and utilise sanitiser regularly.
     
  • Trucks and phones are sprayed and wiped after each delivery.
 

Introducing Contactless Delivery

Standard Delivery will still be inside your home entrance; however we have introduced contactless delivery which means you can give us authority to leave your item at the front door. Simply give us a call to coordinate.

 

Introducing Virtual Consultations

At the moment, our Melbourne and Sydney Studio+ showrooms remain open to the public, with friendly Interior Stylists awaiting to continue helping you create a beautiful home. If you are not able to attend one of our Studio+ locations, we have implemented additional teams to help you with any questions or advice.

  • Virtual Consultations
    We are thrilled to introduce virtual consultations which offer the same in-store service at home. We can take you on a tour through our Studio and show you different pieces we have on show. Simply call our team on (03) 7003 6943 and they will set this up for you. Alternatively, you can book via our Booking Page.
     
  • Live Chat Teams
    Browsing online and have a question? Simply click on our chat icon feature on our homepage and our teams will be happy to answer.
     
  • Phone Calls
    Don’t hesitate to call our friendly stylists, we’re here to help 1300 027 672

We are taking the safety of our employees, and Brosa customers, seriously and putting strategies in place to keep the safety of our community at the forefront. If you would like further information about the safety measures we have implemented, please don’t hesitate to contact us on 1300 027 672.

Thank you for your ongoing support.

We look forward to seeing you in our Studios and are more than happy to assist you online.

Let’s continue to see the beauty in the everyday.

Brosa Team xx