Zamos
Our Products
Terms & Conditions
Sold and delivered by Zamos (ABN 61 666 707 017)
About Us
Zamos is a direct importer and online retailer located in Sydney, Australia. We offer quality consumer products, from bedding to gadgets direct to consumer at the competitive price. We strive to market product solutions that are in demand by our customers who value quality and performance.
Contact Seller
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Returns
You are entitled to a return items that are damaged or faulty upon delivery. Product warranty covers defects and faults. It does not cover faults or defects arising from incorrect use. It does not apply to accidental damage, misuse or neglect. If your return is accepted, we will then send you a replacement product. We request images of defects and faults to be sent prior to accepting return requests. Freight fees are non-refundable.
We will accept returns within 14 days of delivery. All returned items must be unused, undamaged, in original condition and in their original packaging. It is important to keep the original packaging. Please note change of mind return will incur a 20% restocking fee of your total bill.
Warranty
All products have one-year warranty. Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.